Return Policy
Return Policy
How to Initiate a Return:
Contact Us:
- Reach out to our customer support team within 14 days of receiving your item to request a return.
- Provide your order number.
- Include a brief explanation of the reason for the return.
- Your return can be initiated by calling us: 0300 9068391
Return Authorization:
- Our team will provide an address where the item should be sent.
Shipping:
- Please pack the item securely and ship it to the address provided.
Quality Check:
- Once we receive the returned item, it will undergo a quality inspection.
- If the item passes inspection, we will proceed with your refund.
The return policy is valid for 2 situations/circumstances:
- In case you receive the wrong product.
- In case the product delivered to you has a defect or issue.
NOTE:
- Delivery Charges are not refundable.